PostNL; Rerouting before first Delivery.
During the E-Fulfilment Innovations Seminar Erik Bootsma from PostNL gave a presentation about the new PostNL Service: Rerouting before first Delivery.
This new services gives the customer the ability to change the location and / or time of the package delivery and therefor improving customer experience by facilitating real-time process intervention.
Growing demand and expectations for instant service, insight and control from customers in receiving their parcels is one of the drivers for PostNL to introduce the service for ‘Rerouting before first delivery attempt’. For more information, click here.
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