Customer case
Transforming Supply Chain Visibility and Efficiency with RFID Solutions
PostNL, one of the leading logistics service providers in the Netherlands, has modernized its distribution centers using an advanced RFID solution developed by Mieloo & Alexander. With this innovative technology, PostNL has achieved full traceability of goods flows, automatic registration of reusable pallet boxes, and error-free parcel processing. The result? Faster throughput, fewer errors, and complete supply chain transparency.
Processing millions of parcels, letters, and pallets daily, PostNL operates in an environment where speed, accuracy, and scalability are critical. To stay ahead of growing customer and e-commerce demands, the company invests heavily in logistics automation and innovation. Since 2007, PostNL has worked with Mieloo & Alexander to introduce cutting-edge RFID and IoT technologies into its logistics operations.
Integrated RFID components
The collaboration led to the rollout of an integrated RFID solution at several key locations, including the state-of-the-art IMEC sorting center in The Hague.
The solution includes:
RFID portals at dock doors automatically register the inbound and outbound movement of reusable pallet boxes—no manual intervention needed.
RFID antennas above conveyor belts detect parcels automatically, enabling error-free registration and increased processing capacity.
The cloud-based ARC Base EPCIS platform stores all data in real time, providing dashboards for full visibility and data-driven decision-making.
This combination of powerful hardware, such as the Zebra FX9600 RFID readers, and smart middleware enables PostNL to fully automate and monitor logistics processes.
The impact of the RFID implementation at PostNL is clear:
End-to-end visibility of goods flows without manual scanning.
Faster processing of parcels and pallets, resulting in shorter lead times and fewer errors.
Lower operational costs through automation and reduced labor intensity.
Real-time data insights via the ARC Suite platform, including KPIs and dashboards for continuous improvement.
Together with our clients, we build smarter, faster supply chains through the power of RFID and data-driven insights.
PostNL and Mieloo & Alexander are already exploring new use cases, such as RFID tracking for letter mail and barcode-free tracking of international e-commerce shipments. These innovations are designed to meet the growing global demand for speed and traceability in logistics.
Looking to digitize and optimize your logistics operations with RFID?
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