Logistics & Postal
Barcode and RFID technology can put more power in the hands of your customers. Personalised services can give you that competitive edge you were looking for.
Track & trace technology replaces intensive manual processes with automated checks and alerts at sorting centres. Using barcode and RFID technology, other services can then be developed and integrated with existing systems. For the Dutch postal services PostNL we built a solution that allows customers to reschedule delivery to a time and place that suits them. Customers are notified with a push message in the free PostNL-app. This solution increases the number of parcels that are actually delivered, reduces rerouting and provides a much valued customer service.
- Competitive edge
- Development of personalised services
- Track & Trace throughout entire process
- Your logistic network in control
Developments in the postal services industry are an example of the pressure the logistics sector has been under in general. The growth of e-commerce has increased the shipment of parcels and packages to and from businesses and consumers. But competition has increased also. Regional and national logistics companies are up against global players, whose vast infrastructure enables them to deliver faster and at lower cost. The development of personalised services may be one solution to find and bind customers.
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